How do I report, if I suspect a child is being abused or neglected?
A report can be made by telephone, in person or writing to ACDJFS. When you call, you will talk to a screener who will ask you questions about the situation that concerns you. These questions will cover such things as the child’s and parent’s names, address, and what it is that makes you suspect the child is abused or neglected. It would be helpful that you provide as much information about other people who may live with the child. Although it is helpful that you provide as much information as you can, you should not hesitate to report if you do not have all of the information.
Why should I make a report?
Because it shouldn’t hurt to be a child.
What happens after a report is made?
The reason to make a report is to get help for the child and the family. ACDJFS will investigate and take needed action to protect the child and to help the parent solve problems, which are leading to abuse or neglect.
Will the child be taken away from the home if I report?
Only if the child is in imminent danger will she or he be taken into “protective custody”. Removing the child from the home is not a routine or usual occurrence. Unless the child is in serious danger, the goal is to keep the family together.
Then what does happen?
The agency must determine whether the reported suspicion is “indicated”, “substantiated” or “unsubstantiated,” within 45 days. “Substantiated” means there is evidence that the children have been abused or neglected. If the case is “substantiated”, ACDJFS will recommend a plan for the family, to protect the child and to help the parents solve problems, which are leading to abuse or neglect.
Must I be certain? What if I make a mistake?
You need to have a reasonable suspicion of child abuse, not to prove it or be absolutely certain. You might be mistaken, but it is better to err on the side of the child. Not reporting your suspicions may mean that abuse will continue. If you make a report in good faith, you are immune from civil or criminal liability.
Will my name be confidential? Do I have to give my name?
Reports may be made anonymously. Although you don’t have to give your name, we recommend that you do. The caseworker who will investigate the situation is not the same person that takes your report. The caseworker may want to talk to you, for additional information or clarification. Giving your name will assure that the worker can contact you, and that important information will not be forgotten or lost. Your name will be kept confidential. By law, the agency may not release identifying information about the person who made the report the to family who was reported.
How will I know what happens after I make a report?
You may never know, except by seeing changes in the child and the family. Ohio state laws require the agency to work under strict confidentiality rules, for the protection of everybody involved. The workers cannot share information about the report.
What else can I do if I think that a parent I know if abusing or neglecting a child?
You can let the parent know that you are concerned about her or him. Realize the parent may be under stress, feeling lonely and isolated or inadequate as a parent. Offer your support. Encourage the parent to seek help.